Become a civilian employee

Emergency call dispatchers

Are you fuelled by adrenaline and do you want to help citizens by playing a key role in your community?  Are you bilingual, do you have good analytical skills and excellent resistance to stress?  You too can become an agent of change at the Montréal police force.

Emergency call dispatchers are the gateway for all 911 calls made by citizens, 24/7, every day of the year. 

On average, emergency call dispatchers handle 1.4 million calls a year, of which around 430,000 are directed to police officers at the SPVM.

During a 911 call, the emergency call dispatcher’s role is to: 

  • identify the nature of the incident, right from their first questions asked to the caller. 
  • Then transfer the call to the correct service.  The call may be directed to the Service incendie de Montréal, Urgences-Santé, Société de transport de Montréal, Sûreté du Québec, Garde côtière canadienne, Ministère des Transports du Québec, Énergir, Port de Montréal, Travaux publics de Montréal or even Hydro-Québec. When a call is intended for the police force, the emergency call dispatcher conducts a full analysis, then transmits the information on the call to police vehicles and over the radio.

Calls are categorized based on their priority level and location of the incident.

To apply, you must go to the Ville de Montréal website and submit your application online.

School crossing guards

Is children’s safety of great concern to you?

The Service de police de la Ville de Montréal is constantly seeking applicants who would like to work as on-call school crossing guards for neighbourhood police stations.

Job summary

Reporting to the commander of the neighbourhood police station, the school crossing guard monitors students crossing intersections to and from school in order to prevent traffic accidents. They ensure the safety of students and teach them safety rules.

Nature of the vacant position

  • Occasional (on call) school crossing guard position to replace permanent school crossing guards.
  • Irregular schedule (example):

Mornings from 8 to 9 a.m.
Middays from 11 a.m. to 1 p.m.
Afternoons from 3 to 4 p.m.

How to apply

If you are interested in the position as school crossing guard, please complete an online job application on the Ville de Montréal website. companion guide is available to help you apply online.

For more information, please call 514-280-3210 or send an email to [email protected].

Other civilian jobs

The SPVM is made up of 6,200 employees, including 1,500 civilian employees.  They all play an important role in conducting police duties. There are many opportunities: white-collar workers, blue-collar workers, school crossing guards, professionals, managers. You can also have a career at the SPVM and contribute to public safety in Montréal and help Montrealers feel safe, whether in the fields of communications, information technology, administration, surveys, gendarmerie and many others, there is a place for you.

For more information on civilian positions available at the SPVM, consult the job offers on the Ville de Montréal website and you also can become an agent of change at the Montréal police force.